- Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Data Subject (or User)
Data Subject is any living individual who is using our Website and is the subject of Personal Data.
- Data Controller
- Data Processors (or Service Provider)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Personal Data We Collect
We collect the following types of Personal Data when you browse our Website.
- Contact Details
First and last name, Email address
- Usage Data
This Usage Data is sent by your browser whenever you visit our Website and may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Website with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
- Location Data
We may use and store information about your location if you give us permission to do so. We use Location Data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by adjusting your device settings.
- Tracking and Cookies Data
Legal Basis and Purposes
To perform our contractual obligations or take steps linked to a contract with you or your organisation.
- To register you as a SONECT Shop as instructed by you.
- To provide and administer services as instructed by you.
- To provide you with customer support.
We may rely on your freely given consent at the time you provided your Personal Data.
- To provide you with news, special offers and general information about goods, services and events which we offer (with your explicit consent).
We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable and balanced.
- To provide and maintain our Website, as well as to detect, prevent and address security threats.
- To analyse, improve, personalise and monitor the usage of our Website and communications.
To meet regulatory and public interest obligations.
- To maintain records and conduct compliance checks, e.g. anti-money laundering, fraud and crime prevention.
Storage and Data Transfers
We store your Personal Data on our servers in Switzerland. If you are located outside Switzerland and choose to provide information to us, please the data protection laws may differ from those of your jurisdiction. We take all the steps reasonably necessary to ensure that no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your Personal Data.
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation (i.e. if required by law or in response to valid requests by public authorities, such as a court or government agency)
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the Website
- To protect the safety of Website visitors or the public
- To protect ourselves against legal liability
The security of your Personal Data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We will respond to your request without undue delay, at the latest within one calendar month after receipt. Please note that we may ask you to verify your identity before responding to such requests.
Right to access
You have a right to request a copy of the Personal Data held by us as a data controller, which we will provide to you in an electronic form.
Right to amendment
You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Right to withdraw consent
If you have provided your consent to the collection, processing and transfer of your Personal Data, you have the right to fully or partly withdraw your consent. This includes cases where you wish to opt out from marketing messages. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is another Legal Basis for the processing. To stop receiving emails from us, please click on the “unsubscribe” link in the email you received from us or contact us at [email protected]
Right to erasure
You have the right to request that we delete your Personal Data when it is no longer necessary for the Purposes for which it was collected, or when it was unlawfully processed.
Right to restriction of processing
You have the right to request the restriction of our processing of your Personal Data where you believe it to be inaccurate, our processing is unlawful, or where we no longer need to process it for the initial Purpose, but where we are not able to delete it due to a legal obligation or because you do not want us to delete it.
Right to portability
You have the right to request that we transmit your Personal Data to another data controller in a common format such as Excel, where this is data which you have provided to us and where we are processing it on the Legal Basis of your consent or in order to perform our contractual obligations (e.g. to provide our Services).
Right to object to processing
Where the Legal Basis for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate Legal Basiss for the processing which override your interests, or if we need to continue to process the Data for the establishment, exercise or defense of a legal claim.
Right to lodge a complaint with a supervisory authority
You have the right of appeal to a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.
In Switzerland: Federal Data Protection and Information Commissioner, Feldeggweg 1, CH-3003 Bern
In Lithuania: State Data Protection Inspectorate, L. Sapiegos str. 17, 10312 Vilnius
We may employ third party companies and individuals to facilitate the operation of our Website (“Service Providers”), provide the Website on our behalf, perform Website-related services or assist us in analysing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Functional Services Providers
Airship Services Ltd
Marketing Services Providers
The Rocket Science Group LLC
Analytics Services Providers
- Google Analytics
Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Remarketing Services Providers
- Google Adwords
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/adsGoogle also recommends installing the Google Analytics Opt-out Browser Add-on — https://tools.google.com/dlpage/gaoptout — for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. To opt-out from Facebook’s interest-based ads, follow these instructions: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on Facebook’s privacy practices, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation.
Links to Other Sites
Our Website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Website does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.